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Cratejoy

Whether you’re just starting out or already have 100,000 subscribers, we provide everything you need to build, run and scale your business. With Cratejoy, everything is all in one place – including your website! With Cratejoy’s Website Builder you’ll be able design your new store with ease. Customize your subscription’s frequency, renewal dates, variations, add-ons and more. Have a gourmet kitty treats subscription that ships every 2 months? We can handle that! All of your subscribers get their own user accounts. They can manage their shipping address, billing information, subscription preferences and more. Refer-a-friend campaigns use your existing subscribers to drive future growth and are powerful drivers of growth in subscription commerce. You can provide your customers any incentive you can imagine to tell their friends how happy they are with your subscription product. Your customers can share using Facebook, Twitter, E-mail or even by just manually copying the tracking link. The referral program is built right into your storefront which gives your customers a seamless experience. They are prompted to share after completing a purchase and they can also track their progress on the campaign in their my account page. Best of all the reporting is built into your management interface so you can manage it all from one place. Cratejoy shows you the subscription key performance indicators you need to run your business such as Churn, Lifetime Value and Average Revenue per User. These subscription key performance indicators are the first thing you see when logging into your Cratejoy store management interface. Churn reports tell you exactly how each group of subscribers is behaving. This makes it easy to understand how your product and marketing efforts are impacting your business. Using our cash flow reports you can tell exactly how the finances of your business will flow each month, both on a cash and accrual basis. All reports can be easily exported. Cratejoy’s app store has free and paid apps you can install with a single click. They add additional features to your storefront and management interface as well as connecting you to third party applications. Cratejoy’s subscription shipments pane shows you exactly when to ship and where to ship to. Your product information including user customization are easily available. Cratejoy automatically sends your customers a shipping notice with tracking information each time you ship. With one click on the shipment page you can print postage labels on your thermal printer right from your management interface. Thanks to our volume discounts with USPS you get a much better price than you’ll find at the post office. “Cratejoy was a dream come true for us! The team is so wonderful to work with and always thorough and responsive in all their communication. I couldn’t be more excited about their support in helping my Small Business grow efficiently!” “We’ve seen tremendous growth in the past six months and we attribute that growth to Cratejoy’s platform. It’s quick and easy to track all company metrics, access and edit customer account information, and update our website. Without Cratejoy’s help, I am confident we wouldn’t be where we are at today.” “Cratejoy’s platform made it simple to get our business off the ground so we could spend our time and energy on creating a great experience for our subscribers. As a new business, we had so many questions and their team provided incredible support! To top it all off, they consistently provide resources to help us develop and grow.”

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